| Social Services With the strong support and dedication from our volunteers and the kind and generous donors, enable us to bring our direct and indirect services and programmes to the community. Through establishing strong partnerships with other voluntary welfare organisations and family service centres, and government agencies like community hospitals, nursing homes and Ministry of Community Development, Youth and Sports (MCYS) also help to enhance the effectiveness of our programmes and services.
Food Ration Distribution Service
The programme objective is the collection, packing and preparation and delivery of food items regularly on monthly basis to needy individuals and families with financial difficulties. A stringent process is in placed to assss the financial profile of applicants or referrals to ensure only needy clients benefited from the service.
Helping Needy Elderly and Families in Singapore
In today's affluent society, there are thousands of needy families who need your help for basic necessities that many of us take for granted.
For more than 10 years, the Food Rations Distribution Service has been helping needy Singaporeans. Shan You Counselling Centre has been distributing food rations monthly to needy individuals and families with financial difficulties. This service is offered to those in need, regardless of race and religion.
Any enquires regarding the Food Rations Service, please call 6745 9216
Adopt a Family today! (Click here to download the form)
Food Ration Request form (Click here to download the form)
Yuan Yuan (圆缘助线) Helpline – Mandarin Telephone Counselling
Yuan Yuan Helpline (Mandarin) was formed in 2006 by a group of volunteers to help people in need of telephone counselling services under such circumstances as bereavement, critical illness or other crisis. Then, there were people who simply needed a listening ear, when the going got tough. In 2008, the Helpline received 485 calls from members of public.
The focus of Yuan Yuan Helpline is to provide telephone counselling services and other services including appropriate referrals to relevant agencies to meet their specific needs. This service is staffed entirely by committed and experienced volunteers.
Yuan Yuan Helpline: 6741 0078
Operating Hour: 1pm - 5pm daily ( excluding Sunday and Public Holiday)
Befriending Service
The befriending service was established to benefit primarily the elderly, the lonely, the sick, the terminally ill, the physically and mentally disabled ones coming from poor family and/or lacking social support. Throughout the year, on a weekly basis, befriending volunteers visited the beneficiaries' home and offered their personal time and attention, usually in the form of companionship, to their respective clients.
All the befriending volunteers were required to undergo a pre-service training programme, equipping them with basic relationship building skills and basic counselling skills including active listening, demonstrating empathy, interviewing and enhancing self-awareness.
Beside weekly home visits, other support services such as medical escort service, home maintenance service and self-care support for homebound clients etc., were also organised.
Social Service Activities
Besides our monthly food rations and weekly home visits, we also organised other indirect and direct social service activities to offer a more holistic well-being for the disadvantaged community.
These activities included case assessment, hair cutting, home maintenance service, medical escort service, foot reflexology, massage, outings and visitations to Shan You's clients and other community service agencies. These were in-line with our objectives of promoting family life and well-being of individuals, through personal care and hygiene which uplifted their personal image; encouraging them to go for their regular medical appointments; promoting intergenerational social interaction and lifelong learning.
To view the latest upcoming social service events, kindly refer to our calender of events.
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